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你是否苦恼于自己的工作室并不实用?先反思下这11个问题吧第1张图片
Courtesy of Andrea Vasquez

在设计自己的办公室之前,先问问自己这11个问题
11 Questions to Ask Yourself Before Designing or Redesigning Your Workplace

由专筑网李韧,杨帆编译

在设计工作场所时,应当充分考虑工作空间对于客户和员工的影响。一个好的工作空间不仅能够促进员工之间的交流,也常常代表着人们对于这个公司的第一印象。

在设计工作空间时,首先必须结合公司的整体价值观进行构思,因此,在材质与色彩的选择上需要经过慎重的考虑,因为无论是什么样的空间氛围,亦或是材料的质感都往往能够在第一时间反映工作室的整体思想深度。

以下列出了一些常常被忽略的问题,这些问题对于设计一个办公室来说至关重要,无论你是打算创业,还是计划重新设计现有的工作空间,这些问题都会对你有一定的帮助。

When designing or redesigning a workplace, it is important to consider how the space will affect both the employees and clients. It has the power to encourage drive and manipulate communication within the office whilst being the first impression most people gain of the company.
The values of the company must be thought about to instil within the fabric of the workspace - the flow of people or choice of colour and materiality says a lot about your ethos, whether it comes to the level of seriousness required or atmosphere expected.
This list sums up all the often-overlooked questions that are important to ask in order to effectively design an office whether you are ready to start a business, moving location or redesigning your existing workspace.


1、你的企业文化和招聘模式分别是什么?

首先了解你的商业模式、企业文化以及商业目标。然后以此为出发点,选择那些对这些理念有帮助的设计思路。


2、你的管理结构是什么?

如果你的公司的等级制度并不明显,那么你可以考虑设计大面积的开放办公室,并且增加大量的公共区域。但是,如果你的公司趋向结构化管理,那么你便需要考虑设计一些封闭的空间。

1. What is your internal culture and approach like to recruitment and retention?
Start by looking at your business model, your office culture and your general hiring practices and business goals. Then, as a starting point, think about the design choices that will encourage those values.

2. What is your management structure?
If your company has a flat hierarchy, you may want more of an open office and nicer common areas. If your company has more of a structured management, you may want to balance open plan and closed spaces to be used by all, periodically.

你是否苦恼于自己的工作室并不实用?先反思下这11个问题吧第2张图片
Courtesy of Andrea Vasquez

3、在未来的1年、3年或者5年里,公司的规模扩大趋势如何?

不管是一家小公司还是大公司,问题的关键都在于你未来的发展计划。如果你希望能够快速发展,那么你就必须留出扩建的空间。如果你在短期内不考虑扩建,那就没必要留下过多的空间,这样会造成浪费。


4、你的业务是否依赖于内部协作?

如果你的团队成员经常合作讨论,那么你要确保在家具的布置上能够有多一些的交流场所。充电器、白板,以及其他设备都是你需要考虑的元素。


5、是否常常会有客户或商业伙伴来你的公司访问?

如果你期望一些重要的客户能够来到你的公司进行沟通交流,那么你最好准备一个让人印象深刻的接待区,或是正式的会议室,这里可以放置一些小型精致的艺术品,从而让客人对你的公司有个好印象。

3. How will your company scale in size over the next 1, 3, or 5 year periods?
It doesn’t matter whether you’re a small family firm or a major corporation, the question is where you’re headed. If you expect to grow quickly, you’ll need to leave room for expansion. If you may downsize, you’ll want to avoid leaving huge blocks of unoccupied space, both for cost and morale reasons.

4. Does your business model rely on internal collaboration?
If your employees are engaged in constant collaboration with team members, you’ll want to make sure your furniture provides flexibility and mobility. Charging capability, whiteboard surfaces, and general comfort will make these places within your office a “must-use” location.

5. Do clients or business partners ever visit?
If you expect important guests to come by, even occasionally, you’ll want to have an impressive reception area, a nice boardroom or other meeting area with small touches like custom artwork to help make a good first impression.

你是否苦恼于自己的工作室并不实用?先反思下这11个问题吧第3张图片
Courtesy of Andrea Vasquez

6、客户或团队成员是否有特殊需求?

公司的等待场所是否让你觉得舒适?是否有方便的浴室?是否有笔记本操作空间?是否有儿童玩耍区域、以及咖啡休闲吧?这些地方分别能容纳多少人?


7、在公司里是否有储存机密信息的区域?

如果员工正在处理公司的财务、法律或私人问题,那么这些空间通常需要表达出严肃的氛围。因此在这些特定的空间中,可以考虑设置一些私人办公区域,并且搭配深色的传统家具。

6. Do customers or team members have any special needs?
If you have a waiting area for customers in your workplace, is it comfortable? Do you have an accessible bathroom? Is there space for them to work on a laptop, keep a child occupied or just sit quietly and drink coffee? How many people does it need to accommodate?

7. Are there areas within the organization in which sensitive information is stored?
If your employees are handling people’s financial, legal or personal issues, it may be more important to convey seriousness to both your employees and clients who visit the workplace. Consider more private offices, darker colors, and more traditional furniture in those specific spaces.

你是否苦恼于自己的工作室并不实用?先反思下这11个问题吧第4张图片
Courtesy of Andrea Vasquez

8、偶遇的价值

一些公司管理人发现,不同部门员工之间的友好相处对公司的发展大有益处。这种情况下,咖啡厅或自助餐厅便能派上用场。乔布斯甚至把卫生间设计为员工们的偶遇场所。


9、你的员工如何上班?

大多数员工如何上班?乘坐地铁或其他公共交通系统?还是开车?是否有人骑自行车去上班?你更鼓励哪一种交通方式?因此,办公室需要设置自行车架吗?是否有放置雨伞的区域?

8. Is serendipity valuable?
Some companies have found that it’s helpful to have workers from different departments become friendly. One way to do that is to set up a centrally located coffee bar or have an office cafeteria. Steve Jobs put the bathrooms at Pixar in one place to encourage serendipitous encounters.

9. How do your employees get to work?
Do most employees take a subway or other mass transit system or drive a car? Does anyone bike to work? Do you want to encourage one form of transportation over another? Do you need space for bike racks in the workplace? A place to stash umbrellas in the winter?

你是否苦恼于自己的工作室并不实用?先反思下这11个问题吧第5张图片
Courtesy of Andrea Vasquez

10、你是否遇到过紧急情况?

如果你的各项业务都非常紧迫,必须经由每个员工一一处理,那么,你可以考虑开放式办公场所,在这里,高级经理人能够迅速来到办公室,并且也很能引起大家的注意。


11、你的员工在哪里吃饭?

大多数员工是出去吃午餐还是叫外卖?你会为员工提供免费的水果和咖啡吗?你是否需要自助餐厅?你的自助餐厅是否有开会或聚会等多重用途?

10. Do you ever have all-hands emergencies?
If your business is one where a crisis occasionally breaks out and must be handled by everyone, you may want to consider a more open office where a top manager can quickly get to the middle of the room and get everyone’s attention.

11. Where will your employees eat?
Will most workers go out to lunch or eat in the office? Will you be providing free fruit or coffee to keep workers productive? Do you need a cafeteria? Will your cafeteria be a place where employees meet for casual conversations or get work done?


这些只是几个需要考虑的问题。随着企业的发展,你的办公室也需要改变。但无论你做出什么决定,最关键的并不是要怎么做,而是你的思考方式。

毕竟,如果你的公司没有正确的价值观念,那么用再好的家具都不会造成多大的影响。

Blake Zalcberg是OFM公司的主要负责人,这是一个家族企业,主要制造销售家具,总部设在美国北卡罗莱纳,这里也是主要的配送中心,而其他的配送中心则位于加利福尼亚、堪萨斯、宾夕法尼亚以及华盛顿州。二十多年来,这家公司通过全国经销商为人们提供物美价廉的家具制品和最新的设计概念,他们的客户很多,主要服务于家居行业、酒店、各大企业、政府机构、医疗保健机构和教育机构。该公司与位于墨西哥和中国的生产商合作,制作出符合行业最高标准的家具制品,然后通过各种零售商销售,销售方式有邮购和网购,其中的电商客户有Staples、Wayfair、Overstock、以及National Business Furniture。

文章图片来源:Andrea Vasquez

These are just a few questions to consider. Businesses change, and you may find that your office needs change with them. But whatever decisions you make, the most important thing is not the specific answers but taking a thoughtful approach to the questions.

After all, if your company doesn’t have the right culture and values, all the office furniture in the world won’t make a difference.
Blake Zalcberg is president of OFM, a family-run furniture manufacturer, and distributor headquartered in North Carolina with distribution centers there and in California, Kansas, Pennsylvania, and Washington state. For more than twenty years, it has provided affordable and quality furniture through a nationwide dealer network, offering the latest concepts and designs for a variety of markets including home and hospitality, businesses and government, and health care and education. Working with manufacturers in Mexico, Taiwan, and China, OFM designs furniture to meet the highest industry standards which are sold through a variety of retailers, mail-order catalogs, and online dealers including Staples, Wayfair, Overstock, and National Business Furniture.

Images for this article were kindly provided by Andrea Vasquez.


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